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Pick the parts of your back office you want off your plate. We staff, train, and run them — quietly, in the background, on the platform you already use.
Inbound bookings, dispatch on your platform, driver coordination, no-show recovery, callback handling. Trained on Autocab, iCabbi, Cordic, TaxiCaller.
Learn moreGeneral customer support, complaint handling, escalations, lost-property recovery, account servicing. Branded as your fleet — riders never know.
Learn moreWeb chat, in-app messaging, WhatsApp Business — answered in the same SLA window as voice. One agent, multi-channel, full thread context.
Learn moreDriver onboarding paperwork, license renewals, document chasing, invoice processing, scheduling, ad-hoc admin. We become your back office.
Learn moreLocal SEO, Google Business optimization, Meta ads, retargeting lapsed riders, review management. We feed the funnel; you feed the cars.
Learn moreBooking-ready websites, fleet brochure sites, embed widgets that connect straight to your dispatch. Mobile-first, fast, conversion-tuned.
Learn moreNo six-month implementation. We map your SOPs, train against your platform, and go live — usually before your next monthly invoice.
30-minute call. We learn your fleet size, platform, peak hours, current pain points.
Day 1–2We document your scripts, your escalation paths, your dispatch rules. Set up platform access.
Day 3–7Dedicated agents trained against your SOPs. Shadow calls. Quality reviews before going live.
Day 8–12Soft launch on overflow. Full cutover when SLAs are stable. Weekly reporting starts immediately.
Day 13+
You don't get a different rep every call. The same trained agents work your account day-in, day-out — they know your drivers, your zones, your repeat riders.